The Hilton hotel chain recently reached an agreement with the federal government to bring an estimated 900 hotels into compliance with the Americans with Disabilities Act (ADA). Hilton agreed to make appropriate changes to various Hilton-owned hotels across the nation to better accommodate people with disabilities. The agreement is a result of allegations that Hilton failed to provide a sufficient number of accessible rooms, failed to include accessible rooms in various price ranges, made it difficult for people with disabilities to check in on their website, and failed to provide guests with appropriate accommodation once they had checked in.
The ADA aims to protect rights of people with disabilities. The ADA ‘s goal in this particular case was to allow better access to people with disabilities in the Hilton hotels as well as the website. The president and CEO of Hilton, Christopher Nassetta emphasized that Hilton was pleased to take any measures that would help accommodate its visitors.
Hilton cooperated with Justice Department throughout the investigation. After all, it would be poor business judgment not to.
